Thursday, November 27, 2014

Exchange 2013 and Exchange 2010 mixed environment throws error message "The arbitration mailbox 'SystemMailbox{e0dc1c29-89c3-4034-b678-e6c29d823ed9}' for the organization '' is located on a server that doesn't have Exchange 2013 installed. The arbitration mailbox must be moved to an Exchange 2013 server before you can enable auditing."

Issue: While enabling auditing or trying to access audit info following warning message would appear:

The arbitration mailbox 'SystemMailbox{e0dc1c29-89c3-4034-b678-e6c29d823ed9}' for the organization '' is
located on a server that doesn't have Exchange 2013  installed. The arbitration mailbox must be moved to an Exchange
2013 server before you can enable auditing.

Cause: As per Microsoft article http://technet.microsoft.com/en-us/library/dn249849(v=exchg.150).aspx , SystemMailbox mentioned above should be moved to  Exchange 2013 database once Exchange 2013 is introduced into the environment.

Resolution: Move 'SystemMailbox{e0dc1c29-89c3-4034-b678-e6c29d823ed9}' mailbox from Exchange 2010 based mailbox DB to Exchange 2013 DB.

Steps:

1. Find out location of arbitration databases using following exchange powershell cmdlet:

Get-Mailbox -Arbitration | fl Name, Displayname, ServerName, Database, AdminDisplayVersion

It would print information similar to the following

Name                : SystemMailbox{1f05a927-c4a9-4cc7-80bd-a557eb562135}
DisplayName         : Microsoft Exchange Approval Assistant
ServerName          : exchange
Database            : Mailbox Database 0147642087
AdminDisplayVersion : Version 14.3 (Build 123.4)

Name                : SystemMailbox{e0dc1c29-89c3-4034-b678-e6c29d823ed9}
DisplayName         : Microsoft Exchange
ServerName          : exchange
Database            : Mailbox Database 0147642087
AdminDisplayVersion : Version 14.3 (Build 123.4)

Name                : FederatedEmail.4c1f4d8b-8179-4148-93bf-00a95fa1e042
DisplayName         : Microsoft Exchange Approval Assistant
ServerName          : exchange
Database            : Mailbox Database 0147642087
AdminDisplayVersion : Version 14.3 (Build 123.4)

Name                : SystemMailbox{bb558c35-97f1-4cb9-8ff7-d53741dc928c}
DisplayName         : Microsoft Exchange
ServerName          : exchange2013
Database            : Mailbox Database 0562670298
AdminDisplayVersion : Version 15.0 (Build 995.29)

Name                : Migration.8f3e7716-2011-43e4-96b1-aba62d229136
DisplayName         : Microsoft Exchange Migration
ServerName          : exchange2013
Database            : Mailbox Database 0562670298
AdminDisplayVersion : Version 15.0 (Build 995.29)

2. Either use information from above to get database names where version is 15.0 or above or use following exchange powershell cmdlet to print information about all databases in your environment:

Get-MailboxDatabase -IncludePreExchange2013 | fl Name, Server, AdminDisplayVersion

It would print information similar to the following:

Name                : Mailbox Database 0147642087
Server              : EXCHANGE
AdminDisplayVersion : Version 14.3 (Build 123.4)

Name                : Mailbox Database 0562670298
Server              : EXCHANGE2013
AdminDisplayVersion : Version 15.0 (Build 995.29)

3. Now move SystemMailbox in question using EAC  (under migration) or using following shell cmdlet (modify  with DB name identified above for exchange 2013)

Get-Mailbox -Arbitration -Identity "SystemMailbox{e0dc1c29-89c3-4034-b678-e6c29d823ed9}" | New-MoveRequest -TargetDatabase

Reference: http://technet.microsoft.com/en-us/library/dn249849(v=exchg.150).aspx



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