Tuesday, May 15, 2007

"The windows Installer service not be accessed.contact your support personnel to verify that the windows Installer service is properly registered"

Question from Kewal:

windows installer problemhello friends,when i access my win word it gets stuck.so i was trying to reinstall office 2000 by removing ms office bt while uninstalling it shows an error that like......"The windows Installer service not be accessed.contact your support personnel to verify that the windows Installer service is properly registered" and so i cant be able to uninstall ms office.whats the problem can anybody tell me plzzzzzzzzz ????????


Does it giev you and Error COde or number ? Most of the time it throws numbers and following is the URL which explains it well.

There is a cleanup utility for Windows Installer which can be found athttp://support.microsoft.com/kb/290301

Hope this helps.

Kewal's reply:

yup!thanks rajan for providing me such a valuable information and software.my problem is solved.i gone through it and downloaded windows installer cleanup utility and that worked for me.thank you once again.

RUN is disabled in XP

I have noticed that some times Start > Run is disabled in XP machines.

Disabling this functionality is given to facilitate when Admins want to control their workstations. But Spyware software developers have took advantage of same thing to give trouble to the people. Following is the key which is responsible for it to work or not work


Look for 'NoRun' its a DWORD with default value of 00000000 (0).

In your case it could have been changed.Let me know I will send you a VBS or export of a registrey key which should be able to help you.

After making changes to registry keys please restart your machine to get these changes in affect.

Control Panel Not Opening in Windows XP

I have heard few times that due to malware infection Contol Panel stops from opening. Following are the keys which usually controls the control panel


look for "NoControlPanel" its a DWORD entry and its value should be "00000000"

Second key is HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

look for "NoControlPanel" its a DWORD entry and its value should be "00000000"

If these keys does not exist then create them.

Restart of machine will read these keys and hopefully it would solve your problem

Lock down a folder ? (Not hidden)

I am not sure if anyone can make everything secure but we all try to our best. I know three ways to do so I would just share it with you. If somone else know please share with us

1. You can encrypt the folder, to do so, just right click on the folder goto advanced, click "encrypt content to secure data" Please remember this only applies to XP - Professional edition

2. You can add the folder to a ZIP file and mask it with a password. This applies to home and pro both edititons.

3. You can use freeware software if you do not want to pay. a few freeware i know are WINCRY and AXCrypt. There is a paid program but really good one called "Folder Guard"

Double click on drive letters open windows search

Following was a question from one of the community users to me

qns abt right click options!!whenever i click or double click on any of my hdd drive. it starts searching?? instead of opening the drive...what should i do??the first option i get when i right click on a drive is of "autoplay" and the second one is "search" and after this i get the normal option such as open etc!!plz help me to get rid of this..thanks


There are few fixes for this following are those
1. Using REgEDITnavigate to HKEY_CLASSES_ROOT\Directory\shell

on your right hand side there should be only one key (Default) please change its value to none

then goto HKEY_CLASSES_ROOT\Drive\shellhere check that (Default) should be having value none

restart computer

2. Second fix is regsvr32 /i shell32.dll

please try one fix at one time. Let me know if this helps else I will post reg key fix on a ftp site for you.

His reply:

no rajan!!it didnt work!!


So you are saying that if you run the following command from run box

regsvr32 /i shell32.dll

does it shows that DLL got registestered successfully ? And still it does not work?

I ran into the same few times but every time if registry modification didnt work then registring DLL always do the trick...

Will see if I could find something else

Do you want a quicker shutdown ?

Some users compain that their PC's takes ages while shutting down and they need to end task many of the processes. May be following can help them.

1.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management

Look for "ClearPageFileAtShutdown" its a DWORD type and set its value to "00000001"

2. HKEY_USERS\.DEFAULT\Control Panel\Desktop

Look for "AutoEndTasks" set its value to "1" Here 1 represent TRUE

3. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

Look for "WaitToKillServiceTimeout" set its value to "1000" here 1000 means 10 seconds.